Terms of service.

1. Who we are

"Unbound CXO" ("we", "us") is a service operated by [Lunar Leap Technologies LLP — CONFIRM LEGAL ENTITY], Mumbai, India. These terms govern your use of this website and, together with your signed order or proposal, any services we provide.

2. The services

We design and operate outbound business-development activity on your behalf: prospect research, message drafting in your voice, LinkedIn outreach and posting, email outreach where agreed, follow-up, and ongoing tuning — with every message submitted to you for approval before it is sent (the "Approval Workflow"). The specific scope, channels, and fees for your engagement are set out in your order or proposal, which forms part of these terms.

3. The fit assessment

Engagements begin with a fit assessment. It is free, carries no obligation on either side, and we may decline to proceed at our discretion — including where we judge that we cannot get you results. A fit assessment is not advice and creates no client relationship.

4. Your responsibilities

• Approval. You review and approve or reject each message in the Approval Workflow. Approved messages are sent in your name and are your communications; you are responsible for their content once approved.
• Accuracy. Information you give us about your business, offer, and ideal clients must be accurate; the engine aims where you point it.
• Accounts. LinkedIn profiles, email addresses, and domains used in the engagement remain yours. You authorise us to operate them for the agreed purposes for the duration of the engagement and warrant that you are entitled to grant that authorisation.
• Lawful use. You will not use the services for unlawful, deceptive, or infringing purposes.

5. Third-party platforms — an honest disclosure

Outreach runs on platforms we do not control, principally LinkedIn and email providers. Automated or tool-assisted activity may be restricted by those platforms' terms of use, and carries an inherent risk of account limitation or restriction regardless of how carefully it is operated. We manage this risk with conservative, human-paced sending practices, but we cannot eliminate it and do not accept liability for actions taken by third-party platforms. If you are not comfortable with this risk, do not engage the services.

6. Fees and billing

Fees are stated in your order and billed monthly in advance. Our founding-client commitments — including work delivered before first billing and the quiet-month clause — are described in the Refund & Guarantee Policy, which forms part of these terms. Taxes are additional where applicable.

7. Term, pause, and cancellation

Engagements run month to month. Either party may pause or cancel with 15 days' written notice, effective at the end of the current billing cycle. We may suspend or end an engagement immediately for non-payment, unlawful use, or conduct that puts your accounts, our systems, or other clients at risk.

8. Intellectual property

Messages, posts, research, and voice materials created for you are yours once the month in which they were produced has been paid for (or delivered under a pre-billing commitment). Our underlying systems, software, prompts, processes, and know-how remain ours. We may state that you are or were a client only with your written consent.

9. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the engagement. This survives the end of the engagement.

10. No guarantee of results

We do not promise any particular number of connections, replies, meetings, or revenue. Outcomes depend on your offer, your market, and factors outside anyone's control. Anything we do commit to is written in the Refund & Guarantee Policy — and nothing else should be relied on as a promise.

11. Liability

To the maximum extent permitted by law: the services are provided "as is"; neither party is liable for indirect or consequential loss; and our total aggregate liability arising from an engagement is capped at the fees you paid us in the three months before the event giving rise to the claim. Nothing limits liability that cannot lawfully be limited.

12. Governing law

These terms are governed by the laws of India, and the courts of Mumbai, Maharashtra have exclusive jurisdiction. [Confirm governing law and dispute mechanism with counsel, particularly for US/UK clients.]

13. Changes and contact

We may update these terms; material changes will be posted here with a new date. Questions: hello@unboundcxo.com.